ABSTRACT

Plain Language Frequently Asked Questions (FAQs)   [open pdf - 3MB]

"Agencies across the country are increasingly adopting plain language. The National Emergency Communications Plan (NECP) and many of the Statewide Communication Interoperability Plans (SCIP) include plain language milestones and initiatives. The case for plain language continues to advance as more and more agencies eliminate or minimize the use of coded language. At the same time, work remains to be done, such as addressing cultural issues, engaging leadership, and communicating about plain language successes. As such, in April 2009, OEC [Office of Emergency Communications] established the Plain Language Working Group (PLWG), comprised of over 40 stakeholders from across the country and representing multiple-disciplines. The purpose of the PLWG was to provide an update to the Plain Language Guide published in July 2008. Specifically the PLWG was asked to identify additional lessons learned and smart practices related to plain language. The result of the PLWG's efforts is the Plain Language Frequently Asked Questions (FAQs) guidance document which should be used as a supplement to the Plain Language Guide published in July 2008. The OEC and PLWG developed the FAQs to provide additional support to and make the business case for agencies transitioning, or planning to transition to plain language. The FAQs include the results of independent research as well as specific examples of lessons learned and smart practices from stakeholders who have implemented plain language."

Publisher:
Date:
2010-06
Copyright:
Public Domain
Retrieved From:
SafeCom: http://www.safecomprogram.gov/
Format:
pdf
Media Type:
application/pdf
URL:
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